We have an outbreak of flu within our staff team.
Please have patience with our reception team as we have many clinicians away at the present time.
EMERGENCY APPOINTMENTS ONLY
Thank you for your support during this period and apologies for any inconvenience
How to treat flu yourself - To help you get better more quickly:
- rest and sleep
- keep warm
- take paracetamol or ibuprofen to lower your temperature and treat aches and pains
- drink plenty of water to avoid dehydration
A pharmacist can help with flu
Welcome to Fishermead Medical Centre
Fishermead Medical Centre is a partnership of three full-time family doctors who are part of a large multi-disciplinary health care team.
The information on this website is intended to help you get the best from the many services available in the surgery
Home Care is Best
Milton Keynes CCG Selfcare Information
Milton Keynes Council 5 ways to wellbeing
Not all medicines can be supplied on an NHS prescription
Self-care is important for everyone in maintaining health and wellbeing so now is an appropriate time to find out what support is available to enable you to care for yourself and your family and keep them well.
Many over the counter (OTC) medicines are cheaper to buy than a prescription charge. This information is not always known by your GP so it is always worth popping in to your local pharmacy if you have a health concern. They may be able to help you in a more timely manner and is quite often less expensive if you pay prescription charges.
However many people who do not have to pay for their prescriptions will ask for a prescription for these items rather than buying them. We understand why families on a tight budget would want to do this. Unfortunately the NHS also has a budget and cannot afford to continue to supply all medications this way. Although some of the items may be available through the local pharmacy minor ailments service (MK Pharmacy First), for patients who do not pay prescription charges. See www.mkpharmacyfirst.co.uk for more information
Medicines are the most common treatment provided on the NHS when patients are unwell, however we must ensure that the limited NHS budget is spent to best effect. We hope that you will support us and ask that you do not request your GP prescribe something that is readily available OTC. This will enable us to spend money in areas where self-care is not possible. If you would like further information on how to stay healthy and care for yourself and your family then please visit the following website or ask your community pharmacist - http://www.selfcareforum.org/resources/patient-portal/
Dr Berger's Retirement
Dr Berger will be retiring from General Practice at Fishermead Medical Centre as of Monday 30th April, 2018. I am sure you will join us all in wishing Dr Berger all the very best for his retirement.
Seasonal Flu Vaccination
Influenza – flu – is a highly infectious and potentially serious illness caused by influenza viruses. Each year the make-up of the seasonal flu vaccine is designed to protect against the influenza viruses that the World Health Organization decide are most likely to be circulating in the coming winter.
Regular immunisation (vaccination) is given free of charge to the following at-risk people, to protect them from seasonal flu:
- Patients aged 65 or over,
- patients who have a serious medical condition
- patients living in residential or nursing homes
- patients who are the primary carer for an elderly or disabled person whose welfare may be at risk if the carer becomes ill
- healthcare or social care professionals directly involved in patient care
Please call to book your appointment on 01908 609240 after 11:00am
The practice is able to treat patients with minor injuries at the surgery. Patients can therefore access the care they need close to home, reducing the need to attend A&E. Your GP can treat:
- Sprains; hands, arms, legs, feet
- Minor Bruises
- Minor Burns; scalds, blisters
- Lacerations and Minor Head Injuries; bump to your head, cuts, wounds, scratches
Did Not Attend Appointment
The healthcare team at Fishermead Medical Centre would like to say THANK YOU to all our patients who attend their appointments.
Unfortunately 149 appointments were wasted during January 2018. These are appointments where a doctor or nurse could have been seeing a patient who needed our care and support.
You may have on occasions, experienced difficulty booking an appointment. This may not have been the case if patients who fail to attend their appointments had informed us in advance and cancelled.
Please let the surgery know if you cannot attend. This allows us to make the appointment available to another patient. Thank you for your co-operation.
Telephone: 01908 609240 as soon as possible if you need to cancel your appointment, you can leave a message 24 hours a day,
You can now text back ‘CANCEL’ when you receive your text appointment reminder
Think MEDICATION - Think PHARMACY
Your pharmacist is a medicines expert and provides free NHS services to help you get the best out of your medication.
Ask for advice on prescriptions, what your medication does and the side effects.
Your pharmacist can also provide information on the best way to take any new medication you are prescribed
General Practice appointments available to suit you
Please read the attached poster for details
MK Pharmacy First - provides advice and treatment for you or your children.
Before you book an appointment with your GP or visit A&E why not go to your local Pharmacy. If you don't pay for your prescription, the pharmacy can supply your medicines free of charge for the following conditions:
Although there are some exclusions (check the website for further details) they can see:
Ear Wax Build Up
Hay Fever/ Allergies
Insect Bites or Stings
Mild to moderate pain inc headache
Warts and Verrucae
Contraceptive implant fitting service
Contraceptive services and advice, including contraception implant and coil fitting and removal service, please ask the reception team for further details.
MINOR ILLNESS CLINICS - common ailments treated in clinic:
Cough, cold, fever, flu, sore throat, earache, sinusitis, hayfever, nosebleeds, rashes, styes, warts, moles, indigestion, diarrhoea, vomiting, headache, dizziness, neck or back pain, minor injuries, head injuries, cystitis, emergency oral contraception, infected wounds, insect bites, stings
We are open Monday to Friday 8.00am to 6.30pm
Late evening appointments available Wednesdays 6.30pm to 8.15pm
Protected Learning Time
We will be closed between 1.30 - 6.30 pm for training on:
- 22 March 2018
- 25 April 2018
- 24 May 2018
- 20 June 2018
- 19 July 2018
- 19 September 2018
- 18 October 2018
- 21 November 2018
If you have an emergency during this time please call 999. If you would like to speak to a doctor please call 111.
SystmOnline Services are up and running! You can book GP appointments, order prescriptions, communicate with the surgery and much more! Save time with your repeat prescriptions, book your advance GP appointments online - sign up for online services. Click here for more information.
Electronic Prescription Service (EPS)
With EPS you order your prescriptions in the usual way, but you can collect your medication without the green paper prescription. Your prescription will be sent electronically instead.
To nominate to use EPS please talk to your pharmacy or ask at our reception desk for more information. You can amend your chosen pharmacy at any time, should you for example, want to collect your presciption whilst on holiday. Contact the surgery for more information.
You can also access further details via www.hscic.gov.uk/epspatients
Friends and Family Test
To complete our Friends and Family Test online, click on the Friend & Family Survey link on the right hand side under 'Have your say'.
Please leave a review of our services on the NHS Choices website
Named Accountable GP
In line with NHS recommended best practice, all patients will be allocated a named accountable GP to help deliver more personalised coordinated care. This will not affect which GP you choose to see, patients can request an appointment with any of the three GP's when available. For more information please contact the practice.
Patient Participation Group (PPG)
We want to hear your views and are always keen to welcome new members to our PPG. If you need further information or if you have any suggestions, please speak with the Practice Manager.
More information about the practice can be found by clicking on the link below.
Patient Information Leaflet
Telephone Call Recording
All telephone calls are now being recording on our new telephone system. Telephone calls are recorded for quality monitoring, training, compliance, dispute resolution and security purposes. These recordings will only be used for the purposes specified in the practice Call Recording Policy.
(Site updated 12/03/2018)