Your request will be triaged by our healthcare team and you will be contacted within the most appropriate timeframe for your symptoms.
This service is open from 8am – 6:30pm.
Our Advanced Care Practitioner can deal with chronic minor illness.
Please note that during the winter months the demand for these appointments can be heavily subscribed so there will be occasions where you are directed to other medical care services available in our community such as the Walk-In Centre or local Pharmacist.
Whilst we encourage our patients to use our online services, you can still make appointment requests either over the phone or in person at the front desk. An appointment will be offered to you within the most appropriate timeframe for your symptoms.
You can use this service if you:
- are registered at the surgery
Before you start
We’ll ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of
Call 999 or go to A&E now for any of these:
Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest
Signs of a stroke
face dropping on one side, can’t hold both arms up, difficulty speaking
Sudden confusion (delirium)
cannot be sure of own name or age
Suicide attempt
by taking something or self-harming
Severe difficulty breathing
not being able to get words out, choking or gasping
Heavy bleeding
spraying, pouring or enough to make a puddle
Severe injuries
after a serious accident
Seizure (fit)
shaking or jerking because of a fit, or unconscious (can’t be woken up)
Sudden, rapid swelling
of the lips, mouth, throat or tongue
Labour or childbirth
waters breaking, more frequent intense cramps (contractions), baby coming, or just born
British Sign Language (BSL) speakers can make a video call to 999.
Deaf people can use 18000 to contact 999 using text relay.
You can also phone us on 01908 609 240.